What is this web site?
What personal data is collected and why?
Comments aren’t used on this site.
You can’t upload your own media to this site. If you’ve spotted yourself in a picture on this site and would like it removed please get in touch and it will be removed.
Contact forms, shopping baskets & e-mails
When you submit personal information using any method via this site, the information you type in to your web browser, intended for us to see, will be sent to us. So for example, if you type your name in a ‘Name’ box, your name will be sent to us. Same applies for all the other boxes on the various forms used on this site. Sorry, we know this is kind of obvious but we’re obliged to tell you. If you type personal information in a box and click ‘submit’ then that personal information will be sent to us. If you would rather we didn’t receive personal information about you then a) don’t type it in a the box and b) don’t click submit. Same rules apply if you send us an e-mail.
Some data is stored on 3rd party systems to make everything work securely. We always try to keep this to an absolute minimum. For example, if you subscribe to our newsletter then your name and e-mail address will be stored on Mailchimp’s servers, or whoever we happen to be using at the time for mailing list management. This is normal and essential to provide a good service to our customers. If you would rather this doesn’t happen then please don’t send your details to us.
Cookies are small files stored on your computer to make web sites work. Pretty much all web sites make use of them. On this site cookies are used for statistical, analytical and functional purposes only. We don’t knowingly use tracking cookies such as Facebook pixel. If you find one please let us know! To work out where visitors are coming from, anonomised IP addresses are used by Google Analytics. These can’t be traced back to individual computers.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. If you select “Remember Me”, your login will persist for a period of time, normally two weeks. If you log out of your account, the login cookies should be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you’d visited the other website.
How long is your data retained?
Any information you send to us may be retained indefinitely so that it can be referred to in the future for order processing and / or essential business purposes. Even if it’s deleted it’s probably held on a backup.
What rights you have over your data
You can request to have a copy of information we hold about you. You can also request for this information to be deleted. This does not include any data we’re obliged to keep for administrative, legal, tax, or security purposes. As we don’t have a team of people dedicated to handling GDPR requests we can’t give any indications of timescales for the above.
Where we send your data
Your data may be securely transferred to organisations for order management and fulfillment purposes. These organisations include but are not limited to:
- Paypal & Stripe for processing of payments
- Royal Mail Group Ltd. for processing of deliveries
- Parcel2Go.com Ltd. for processing of deliveries
- Mailchimp who look after our e-mail mailing lists
Other than the above, which is essential for things on this site to work, we won’t knowingly share or sell your data outside this business. In the event of sale or transfer of ownership of this business as a whole, all data associated with the business sale would be transferred to the new business owners in whole or in part. This may include but is not limited to all customer information, customer databases and historic order information. This data would become the property and responsibility of the new business owners.
You can get in touch via the contact form on this web site. Contact forms are discussed above. If you send a message asking for no personal information to be stored then you will have to send some identifying personal information such as your name and e-mail address so we know who you are. That information will be stored until we get a chance to read it and sort your request.
Right to variation
10 December 2018 – Version 1.1