For most products shipping is available to the UK, Mainland Europe, United States, Canada, Australia and New Zealand.
IMPORTANT: Due to Royal Mail strikes orders may be delayed by a few days – unfortunately this is out of our control. Shipping of physical products is to your billing address. Please ensure your billing address is correct.
Target shipping timescales
| Delivery Aim | |
| UK | 6 working days |
| Europe | 12 working days |
| USA, Canada, Australia, New Zealand | 12 working days |
EU ORDERS
As of 1st July 2021 the EU have removed the lower VAT-free threshold of €22 for small orders. This means ALL orders to the EU may have import duties added by customs on delivery. Orders will be sent Delivery Duty Unpaid (DDU). That means you (the customer) must pay any additional import fees and VAT when your product arrives. The amount will vary by country and the entire system is out of our control. Items can be held up in customs for lengthy periods of time due to these changes by the EU.
Please note that delivery timescales are NOT guaranteed due to variations in worldwide postal services. International delivery timescales can be as little as a few days but sometimes it can be up to 30 days. If you have any queries regarding your delivery or if you haven’t received your item(s) within 30 days please get in touch. We’ve tried to charge a simple ‘default’ shipping rate to cater for most scenarios – if this doesn’t work for your particular order we’ll get in touch. Thank you!